At ClotGaming, your privacy is not merely a legal obligation — it is a core commitment. This document clearly explains how we collect, use, store, and protect your personal information at all times.
ClotGaming collects your personal information through several methods when you use our platform. We only collect information that is genuinely necessary to provide the best service to you as a registered ClotGaming member.
The types of information we collect include:
| Data Category | Example Information | Main Purpose |
|---|---|---|
| Identification Information | Full name, date of birth, identification card number | KYC Verification & Member Eligibility |
| Contact Information | Email address, phone number, residential address | Account Communications & Verification |
| Financial Information | Bank account number, bank name, digital wallet information | Deposit & Withdrawal Processing |
| Usage Data | Gaming history, total wagering amount, session duration | Platform analytics & responsible gaming |
| Technical Data | IP address, device type, operating system, browser | Account security & fraud detection |
Every piece of information we collect is used for predefined, lawful purposes. clotgaming will not use your data beyond the scope stated in this Privacy Policy without first obtaining your consent.
We apply the principle of data minimisation — meaning we only collect and process data that is strictly necessary. No excess information is gathered purely for statistical purposes without genuine value to the service we provide you.
ClotGaming employs a multi-layered security infrastructure to ensure your personal data is always protected against unauthorised access, loss, destruction, or accidental disclosure.
Your personal data will be retained for as long as your account is active or as required to comply with legal obligations. For closed accounts, data will be retained for a minimum of 5 years in line with anti-money laundering (AML) compliance requirements applicable in Malaysia.
ClotGaming does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are specific situations where we need to share your information with relevant parties to ensure smooth and secure platform operations.
ClotGaming uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the ClotGaming platform, including the ability to stay logged in during gaming sessions.
As a registered clotgaming member, you have certain rights regarding your personal data that we fully respect. The following are the key rights you hold:
You have the right to request a copy of all personal data we hold about you within 30 days of your request.
If any information is inaccurate or outdated, you have the right to request an immediate correction through your account settings or via customer support.
You may request deletion of your personal data, subject to any legal data retention obligations applicable to us as a platform operator.
You may object to the processing of your data for direct marketing or profiling purposes at any time without providing a reason.
You have the right to receive your data in a machine-readable format for transfer to another service provider if required.
In certain circumstances, you have the right to request that we restrict how we process your data while a dispute is being resolved.
The clotgaming platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.
If we determine that an underage individual has registered an account by providing false information, we will immediately close the account, delete all associated data, and refund any remaining deposit balance in that account.
The clotgaming platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. Our Privacy Policy does not apply to those third-party websites or services.
We encourage you to read and understand the Privacy Policy of each third-party website you visit separately. ClotGaming is not responsible for the privacy practices or content of any external websites linked from our platform.
ClotGaming reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or recommendations from data protection authorities.
When a material amendment occurs, we will notify you via:
Your continued use of the clotgaming platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account before those changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our data protection team is ready to assist you at any time.
We invest fully in technology and processes to ensure your privacy is always maintained at the highest level of protection.
All communications between your device and clotgaming servers are protected with industry-standard 256-bit SSL encryption — the same security technology used by leading banking institutions worldwide.
Our two-tier KYC process ensures only eligible individuals can use the platform. This not only protects the platform from abuse but also safeguards your identity and funds from theft.
Our cybersecurity team continuously monitors all platform activity using a real-time threat detection system. Any suspicious activity is identified and addressed before it can affect your account.
Your sensitive financial data is stored in an environment completely separate from regular operational data. Access to this data is restricted to specially trained personnel and subject to rigorous periodic audits.
We only collect information that is genuinely necessary. No excessive data collection, no third-party ad profiling, and no data selling. You are not our product — you are the customer we look after.
ClotGaming operates in full compliance with applicable data protection laws in Malaysia. We conduct regular compliance audits and continuously update our practices in line with the latest legal developments.